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PacketTrap Perspective

PerspectiveMSP

For Managed Service Providers, PerspectiveMSP provides a comprehensive view of each of your customers in a secure, customized environment for your business.

This product is coming soon - contact us with any questions. In the meantime, you can evaluate Perspective to become familiar with the software.

PacketTrap Perspective Datasheet

  • Website Filtering:
    Does your customer's management team know the websites their employees are surfing? How productive are their employees? PacketTrap MSP is the ONLY platform on the market to tell you.

  • Traffic Analysis:
    What specific traffic is clogging your customer's network? Is it the Exchange Server? Is someone streaming YouTube videos or music from iTunes? PacketTrap MSP in the ONLY monitoring platform on the market to provide this level of granularity.

  • Go-Live Monitoring:
    The challenge with most monitoring platforms is that they poll back every so often typically at intervals of five minutes or more. Exclusive to PacketTrap MSP, "Go-Live" provides real-time monitoring and data collection of a device(s) during the troubleshooting process.

  • Virtualization Monitoring:
    PacketTrap MSP is the ONLY platform on the market to monitor key statistics like status, CPU, memory, disk usage, and interface traffic on virtual machines across any number of physical servers.

  • VoIP Monitoring:
    Voice traffic can degrade performance. PacketTrap MSP VoIP Monitoring is the ONLY platform on the market to addresses this problem with the capability to monitor, alert, and report on your customer's network's capacity to provide acceptable call quality.

Highlights

(click a feature for more details - to right)
Problem PacketTrap Solution
No central location to monitor applications, routers, switches and servers Managers and operations staff can continuously monitor key performance indicators like CPU, traffic, packet loss and event logs with Perspective's customizable dashboard.
Network is slow and can't identify what traffic is causing the problem Capture Netflow data and view in useful reports that quantify exactly how the corporate network is being utilized.
No tracking history of configuration file changes Perspective' Router Configuration Backup retrieves configuration files on a scheduled basis and detects changes that have occurred.
IT Team is not notified immediately of network outages, device failures, performance degradations Email/SMS alert notifications for all critical problems and set escalations for unsolved issues
Manual, labour intensive remediation for common problems Automated corrective actions will restart failed applications, Windows services, reboot servers and execute scripts.
Lack of visibility into remote office networks Remote agents monitor devices, enforce policies and ensure critical data gets back to Perspective for analysis.
PerspectiveMSP Managed Network Monitoring

Perspective Network Management Software

Feature Details:

Install & Configure in Minutes

Installed in less than 15 minutes, Perspective auto-discovers devices and provides a complete set of attributes for each device, including hardware, software applications, and processes and services.

Smart policies recommend optimal monitors and data collection settings, eliminating the need for manual configuration. Perspective sends alert notifications once network performance degrades, and can automatically remediate problems.

It also provides time series analysis and historical reporting for diagnosing problems faster, all accessed via web-browser or client application.