Alerts & Notifications
Perspective automatically notifies you when network performance degrades, allowing you to fix problems before any impact on user and customer experience. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your network.
Perspective monitors network events, traffic, and conditions to create a performance baseline which ensures that you don't get inundated with false-positive alerts from normal network activity. Additionally, Perspective can automatically escalate critical alerts until the problem is resolved and can suppress alerts for scheduled network maintenance.
- Send alerts via email and SMS when network trouble arises
- Configure network alerts for interrelated events or conditions
- Escalate network alerts automatically for unresolved issues
- Ensure you don't receive unnecessary and false-positive notifications
Application Monitoring
Perspective Application Monitoring provides in-depth visibility of running processes and performance counters for mission-critical applications, network services, and web applications. Application failures are usually the most common problems that occur in IT infrastructure. These powerful monitors help IT Admins and network engineers prevent application failures and identify degradations early.
- Easily identify the root cause of application performance issues across Windows, UNIX, and Linux devices
- Deep support for MS Exchange, SQL, Active Directory specific counters
- Monitor Port availability, DNS, POP3, SMTP, HTML pages and much more
- Run historical reports and view in your Perspective dashboard
Automated Remediation
Perspective can automatically take actions to restore services when a failure
occurs, including restarting applications and windows services, or rebooting
servers. Network administrators can focus more time on revenue-generating
initiatives by automating remediation in Perspective.
- Trigger self-healing scripts when specific network conditions exist
- Inventory of scripts for Windows and Linux devices
- Set scheduled actions for routine device and network maintenance
Load-and-Go Deployment
Perspective installs and more importantly configures in 15 minutes through a
simple 3 step process. After installation, Perspective performs a fast and
comprehensive scan of the entire network to discover all devices. Leveraging
various discovery techniques, Perspective provides a complete set of attributes
for each device that has been discovered. Each device is then assigned to a
Smart Policy with recommended monitors to complete the deployment process.
- Simple 3 step process that loads the system and immediately begins monitoring the network in 15 minutes.
- Leverage Smart Policies to assign recommended monitors and settings
- Intuitive, easy to use right out of the box
Log File Management
Perspective has log monitoring and management capabilities, with the ability
to collect, analyze, alert, report, and archive Event Log from Windows hosts,
SysLog from distributed UNIX hosts, Routers, Switches, and other SysLog devices,
and Application logs from IIS web server, IIS FTP server, and MS SQL server. It
helps system administrators to troubleshoot, performance problems on hosts,
select applications, and the network.
- Real-time display of log messages on the Perspective Dashboard and in individual device details
- Send alert notifications when an event matching specific criteria is generated
- Archives all event logs and syslogs collected for forensic analysis and determining performance and usage statistics for a host
- Trend reports to analyze the performance of hosts over a period of time
Monitoring Dashboards
PacketTrap Perspective provides unparalleled visibility into network performance, fault management, and device availability across any size of
network. The iGoogle like Dashboard is a "network management dashboard" with a summary display of key performance indicators (KPIs) like CPU load, network
interface traffic, latency, packet loss and event logs, exposing troubled devices and areas of the network.
With support for drag and drop, it's easy to customize each dashboard by simply adding and removing gadgets. Perspective's
full screen mode feature maximizes screen real estate and rotates multiple dashboards. Now managers and operations staff can continuously monitor key
assets of the company to ensure that your network is always running at peak performance.
- Monitor availability, CPU load, memory, disk space utilization, network interface traffic, network latency, and packet loss
- Perform advanced monitoring of running services, process availability, and performance counters for MS Exchange, SQL, Active Directory
- Inventory of gadgets include charts, gauges, lists, text, and web links
- Drag and drop monitoring gadgets to create a custom view
- Full screen mode to maximize screen real estate and rotate multiple dashboards.
Go Live Monitoring
Go Live provides real-time monitoring and data collection of a device(s) during the troubleshooting process. This granular view of device information helps you identify performance issues in seconds, not minutes and reduce mean time to repair.
Each SNMP or WMI monitor can be modified for each device, giving you full control to collect the data that needed to a solve your problem.
- Instant update of device information to help identify performance bottlenecks quickly
- Run Go Live against one or multiple devices at the same time to pin point problems
- Establish Go Live on a per device, per monitor basis for granular control
- View real-time in device details, charts, and reports
Network Traffic Flow (NetFlow/SFlow/J-Flow)
Perspective Network Traffic Flow provides in-depth visibility into traffic
network patterns and usage to determine how traffic impacts the overall health
of the network. Drill down into applications, conversations, devices will
identify the exact sources of spikes and burst to take proper actions.
Perspective stores flows for historical reporting that proves invaluable for
network capacity planning.
- Captures flow data for Cisco® NetFlow v1, 3, 5, 7 and 9, Juniper® J-Flow, and sFlow®
- View applications, conversations, devices, endpoints, and protocols in graphical charts
- Provides historical trends for all flows for network capacity planning
- See traffic from the 'Perspective' of each device for easier troubleshooting
Performance Baseline
Perspective Performance Baseline automatically analyzes collected data to
identify changes in network behavior and establishes a baseline that represents
the regular and expected activity of a device and network. The established
baseline accurately reflects your organization's use of the IT infrastructure by
taking into account patterns and variations in usage - for example, increased
processor utilization on Monday mornings at 9:00am.
Performance Baseline continuously logs subsequent activity of a device and compares it to baseline.
Once irregular behavior is detected, Perspective produces a qualified alert that contains details to be used as a starting point to help guide the troubleshooting and remediation process.
- Reports more accurately the monitors that vary during a business cycle
- Identifies abnormal increases and decreases in network utilization, performance, and quality to shorten mean time to repair
- Eliminates false positive alerts caused by normal behavior on the network
- Reduces manual configuration for administering setting and thresholds
pt360 Tool Integration
Perspective integrates seamlessly with the award-winning Network Engineer's
pt360 Tool Suite. The pt360 Tool Suite consolidates dozens of network diagnostic
tools into a single, integrated solution.
The tool suite includes Ping utilities, Switch Port Mapper, Cisco configuration management, traffic
generator, TFTP Server, and many more useful tools. The pt360 Tool Suite is a
perfect complement to the extensive real-time monitoring provided by
Perspective.
- Integration with pt360 Tool Suite enables you to run any tool against a device
- Delivers instant access to the tools you need for deeper troubleshooting of network issues
- Eliminates time spent looking and moving between point diagnostic tools
Remote Office Support
Designed for organizations with multi-site networks, Perspective Remote Agent provides secure connectivity between IT headquarters and any number of remote sites.
The remote agent ensures that all key network performance data is collected and sent to Perspective, providing visibility into the entire IT
infrastructure. Taking commands from Perspective, the remote agent can also enforce policies and execute actions.
- Optimize network monitoring configurations with best practice settings
- Eliminate typical bottlenecks that plague distributed networks
- Accommodate network growth and changing network performance management needs
Reporting
Perspective Reports enables you to generate reports for all collected network
data. Any report can instantly be printed, emailed, and saved. You can drill
down into specific time periods or events or change chart type with a single
click - a feature that is particularly useful when troubleshooting issues.
Leveraging the report scheduler, email reports on a daily, weekly or monthly basis to colleagues and executive management.
- Delivers critical information on monitors devices in an easy to read format
- One click configuration of time periods and data type for any device
- Schedule automatic reports for staff and executive management
- Plan future resource requirements leveraging historical trends reports
Role-Based Access
Perspective gives you control over what users can and cannot do on the
system. User accounts are configured for which type of information is displayed
in the Perspective Studio for an individual user or group of people. In addition
user accounts have email address for integration to alert notifications and
scheduled reports. This layer of security ensures that the right people have
access to the right information.
- Gives you complete control over what authorized users can and cannot do
- Allows users to have custom dashboards with information relevant to them
- Maintains level of security required by your company
Router Config Backup
Perspective has the ability to automatically backup configurations files for
your Cisco® routers and switches. Configuration backups can be scheduled to run
as needed and are stored in the Perspective database. Config files can be viewed
and compared all in the same interface. In addition you can be immediately
alerted when any configuration has been changed. You can customize the backup
settings to meet your particular needs in PacketTrap Policies.
- Schedule configuration backups across multiple Cisco routers and switches
- Easily view and compare configuration historical configuration backups
- Detect changes that occur to configurations files and receive an alert notification
Smart Policies
Leveraging Perspective's device profiling intelligence, it recommends
monitors and data gathering intervals for all devices discovered in your
network. Smart Policies encompass devices, monitors, alerts and scheduled task,
so any configuration changes occur from one central location. This intuitive
design saves you time and dramatically improves ease of use.
- Out-of-the-box 'smart' monitoring for the entire network
- Dramatic reduces time spent on configuring Perspective
- Lets IT departments focus on priorities items
VMWare© Virtualization Monitoring
Perspective's Virtualization makes it easy to monitor your virtual
environment to ensure it is running smoothly. It automatically discovers your
host ESX servers and associated guest virtual machines and provides insight into
key statistics like status, CPU, memory, disk usage, and interface traffic.
As resource allocation changes, Perspective updates to provide you with the most real-time information about your virtualized environment.
- Automatically groups VMware® ESX host servers and guest virtual machines host servers and guest virtual machines together in a single view
- Monitor VMware® ESX host servers health and performance
- View complete virtual machine usage details including state, status, CPU, guest memory, disk usage
- See traffic generated by your virtualized environment in Perspective's Network Traffic Flow module
- Establish alert notifications and reports for both VMware® ESX host servers and guest virtual machines performance
Wireless Monitoring
Wireless Monitor Module gives Perspective the ability to monitor wireless
networks. As wireless become a more integrated in today's network, it is
important that IT managers maintain visibility into wireless access points,
clients and sessions.
Perspective Wireless Monitoring centralizes the management
of distributed wireless networks with configuration in Smart Policies and
monitoring in Dashboards. Understand how well your wireless network is
performing and detect rogue users.
- Monitor key variables on access points, including signal strength and quality
- View client statistics for Cisco® devices
- Run reports on key performance data across all wireless devices